Instructions are provided for connecting phones with and without the ac power adapter. Shoretel 212k manuals manuals and user guides for shoretel 212k. Its intuitive user interface simplifies all telephony tasks including call transfer, conferencing, call pick up, call parking and intercom even in a multi. The shoretel shorephone ip 212k is ideal for retail stores, branch offices and small businesses that require key system behavior from their phone system. Let the headset experts at founders telecom guide you to the plantronics solution thats right for you. At first people may think that the shoretel phones get their time from the hq or dvs server, this is incorrect. Your shoretel 265 ip phone provides color cues to help you determine the operational status. View and download shoretel 212k quick reference online. Steady green in use by you blinking green slow blink. Shoretel ip 212k quick reference guide shoretel ip 212k user guide. This information scrolls to display the users name and call handling mode.
Overview of the shoretel ip phone 480480g getting started 1 shoretel ip phone 480480g user guide 8 overview of the shoretel ip phone 480480g welcome to your shoretel ip phone. Using shoretel communicator simplifies your dayto day communications, streamlines your work, and. Ip phone shoretel 212k quick install manual 12 pages. Steady green in use by you blinking green fast on hold or call parked blinking green slow incoming call steady red in use by owner applies to extension monitoring feature. This version of shoretel 212k manual compatible with such list of devices, as. Peruse through these shoretel user guides and learn the ins and outs of your shoretel system. The shoretel 212k is designed as a phone that can mimic key systems for businesses. You can connect a supported headset into the 230230g ip phone by plugging the headset into the.
Sometimes you may be in the situation that a shoretel phone may be unresponsive or does not connect to the headquarter server. Shoretel ip 212k idle interface shoretel ip 212k outbound call. I have a user who is experiencing an issue with her headset that just started this morning. Ip phone shoretel 110 quick install manual 12 pages. Overview of the shoretel ip phone 485g getting started 1 shoretel ip phone 485g user guide 9 overview of the shoretel ip phone 485g welcome to your shoretel ip phone. Shoreware director on behalf of a user or can enable permissions for an individual user so that the user can modify the cu stom buttons on the ip phone via the telephone interface. Figure 2 on page 8 shows the ports on the back of the phone. Help information flow through your organization seamlessly to get more done faster and smarterwith the right calling, chat, collaboration and customer experience tools from mitel.
Shoretel bb424 user guide sep 28, 2015 this book is intended for those who use the shoretel bb424. When she tries to pick up the phone with the headset, it doesnt respond. Shoretel offers a wide range of telephones for use within its business communication solution, each designed to help boost productivity and meet the needs of every userfrom busy executive to remote worker, and from operator to contact center agent. The shoretel 212k is a fullfeatured ip phone for your shoretel system. User manuals, guides and specifications for your shoretel 212k ip phone, voicemail. Shoretel voice mail quick reference adrian college. For details about using the phone, see the shoretel ip phone 480480g user guide. View online or download shoretel 212k user manual, quick reference. Ip 100, 212, 212k, 230, 265, 530, ip 560g, ip 560, 655, 655g, 565, 565g are ideal for your call center or office application. Mitel business phone systems, voip, collaboration tools. Cvans could you point me to the script as im currently doing a manual search. Function keys e functions ence, hold button select options in interface. It describes the for example, if you are participating in a conference call you can move the call. Programmable buttons user guide supplement to ip 212k, ip 230.
Your system is notifying your callers that your mailbox has exceeded its limit and is unable to. Led color guide for shoretel 212k custom buttons your shoretel 212k phone also provides color cues to help you determine the operational status as follows. Shoretel 212k user manual 16 pages programmable buttons. Your shoretel 212k ip phone also provides color cues to help you determine the operational status as follows. The figure below shows the information that appears on your shoretel ip phone when an outbound call is placed. Shoretel communicator for windows is the application for the. Your phone has many unique features, including an intuitive visual interface, custom keys, quick dialer directory, call handling modes for when you do not want to be disturbed, intercom, conferencing and much more. The wired dualear headset for shoretel ip phones connects directly to the headset jack on shoretel ip and certain models of grandstream ip phones. These shoretel 212k are meticulously refurbished and come with a full two year warranty. Wireless headset issues on shoretel 212k shoretel forums. With support for up to 12 lines through 12 programmable buttons, the shoretel 212k is a powerful ip phone for any person who manages phone lines. When dialing into a shoretel system, if the person you are trying to. For more information about voice mail features, please consult the voice mail quick reference. To do this you must enter the phones configuration menu.
Shoretel is a leading telephone company and has done an excellent job integrating telephone headset usage into their complete line of ip telephones. This means that you can move seamlessly between voice, video, or instant messages im. The ovhs084stl includes the quickdisconnect cord so you can quickly release the headset from the jack with the push of a button when you need to step away from your work area. The ip 212k has two soft keys and twelve selflabeling programmable buttons that can meet any needs of the organization and its users. Wireless headset issues on shoretel 212k 04212014, 12. Plantronics headsets for shoretel shorephone ip models. Headset jack ovide visual cues to display operational status. She has a 212k phone with a plantronics cs55 headset. This user guide will help you configure your phone, learn how to make and take calls, as well as use. When dialing into a shoretel system, if the pervoice mail operations instructions for voice mail owners shoretel voice mail quick reference son you are trying to reach does not answer, your call will be sent to a mailbox and you will hear a standard greeting. If she turns on the headset and presses the headset. An sntp simple network time protocol server exists in almost every business. Shorecare, shoreware and shoregear are registered trademarks of. Figure 1 provides an overview of the ip485g phone components.
Shoretel 212k quick reference guide college of william. This section shows how to install a shoretel 212k ip phone. Note that the soft keys at the bottom of the window are different from the soft keys that appear when the phone is idle they now allow you to park the call or hang up. Shoretel premises product specificationsshoretel ip phones.
Before you can use a phone with this system it must be manually configured with the necessary and unique network parameters. This 12line ip telephone is designed for keysystem environments such as shipping. Figure 2 on page 9 shows the ports on the back of the phone. Led color guide for shoretel 212k custom buttons the table below provides information about the led colors and blink patterns associated with the various operational states. Page 1 shoretel ip phone 212k user guide september 28, 2015 page 2 printed in the united states of america. Ports on the back of the ip phone 420 reducing glare on the phones screen if glare makes it difficult to see your phones display screen, you can adjust the tilt angle of the stand on the back of your phone. In the shoretel connect screen, drag the shoretel connect icon into the applications folder. Figure 2 on page 10 shows the ports on the back of the phone. Shoretel ip phone 212k user guide 39 1 shoretel ip phone 212k troubleshooting for more information about web access and what features are available to you, see your system administrator. Shoretel now mitel phones are designed to get their time from an sntp server. You can enter the phone configuration menu at bootup or by entering a key sequence from the phones keypad. Ip 212k manual ip 212k quick reference ip 230 manual ip 230 quick reference ip 265 manual ip 265 quick reference ip 420 manual ip 420 quick reference. Shoretel communicator presents a single interface to manage business communications using your shoretel desk phone, computer, mobile phone, or home telephone.
Use the manual that matches the shoretel model number on the front of your phone. Shoretel communicator for windows user guide shoretel 11. The programmable button feature is supported on the bb24, ip 100, ip 212k, ip 230, and ip. Phone quick reference cards and user guides tech support. You may receive messages on phone display like no service or cannot connect to.
Overview of the shoretel ip phone 480480g getting started 1 shoretel ip phone 480480g user guide 7 overview of the shoretel ip phone 480480g welcome to your shoretel ip phone. Shoretel 212k manuals and user guides, ip phone, voicemail. Shoretel ip 212k user guide advanced network systems. This howto covers adjusting the handset displaypower settings on the shoretel 400 series handsets 420480480g485g. Shoretel 212k ip phone 10198, 10199 metrolinedirect. Led color guide for shoretel 212k custom buttons the table below provides information about the led colors and blink patterns. Using the shoretel connect client this chapter provides information about how to. Figure 1 provides an overview of the ip480480g phone components. Contents of this publication may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without prior written authorization of shoretel, inc. We have 1 shoretel 212k manual available for free pdf download. Database contains 7 shoretel 212k manuals available for free online viewing or downloading in pdf. Lcd display ome custom keys 12 custom keys with tricolor indicators can be con ed as call appearance keys, ed extensions, line ogrammed keys. The shoretel ip 212k 10198 is ideal for retail stores, branch offices and small. Shoretel voice mail quick reference leave message when dialing into a shoretel system, if the person you are trying to reach does not answer, your call will be sent to a mailbox and you will hear a standard greeting.